Email Communication Policy
Last Updated: 10/1/2024
The purpose of this Email Communication Policy is to ensure clear, professional, and secure communication between The IT Guy LLC and our clients, partners, and stakeholders. This policy outlines our practices regarding email communication and the expectations we have for all parties involved.
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1. Professional Communication
​All email communications from The IT Guy LLC will be conducted in a professional manner. This includes using appropriate language, grammar, and tone, as well as promptly responding to emails during business hours.
2. Confidentiality
​Emails may contain confidential and proprietary information. Recipients are expected to maintain the confidentiality of any sensitive information shared via email. If you receive an email in error, please notify the sender immediately and delete the email.
​3. Security Measures
We employ security measures to protect email communications, including encryption for sensitive information. We encourage our clients and partners to use secure email practices and refrain from sharing sensitive information unless necessary.
4. Use of Company Email
Employees and representatives of The IT Guy LLC are required to use company-provided email accounts for all official communications. Personal email accounts should not be used for business-related correspondence to ensure data security and compliance.
5. Spam and Unsolicited Emails
The IT Guy LLC does not engage in spam or unsolicited email communications. If you believe you have received a spam email from us, please report it to our support team.
6. Opt-Out Option
Recipients of our marketing communications will always have the option to opt-out of receiving further emails. Instructions for opting out will be included in every marketing email.
7. Compliance with Laws
Our email communications comply with applicable laws and regulations, including but not limited to the CAN-SPAM Act. We respect our recipients' preferences regarding email communications.
8. Contact Information
If you have any questions or concerns about this Policy, please contact us at info@theitguyllc.net or 307-201-4469